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Case Manager – Homeless Services

Our Mission.

The Aurora Mental Health Center is dedicated to helping people Live Life to the Fullest. If you are passionate about our Core Values; Passionate Caring, Rising to the Challenge, Honoring and Respecting all Persons, Believe in Resilience and Putting Client and Community First, we would like to invite you to join our family!

About the team.

Our Pathways to Home team (PATH) provides intensive community based services to individuals and families experiencing homelessness. There are 4 primary components to the PATH team.  First is Street Outreach which is designed to outreach and engage folks disenfranchised from traditional models of care.  Second is Drop In, which a model of care designed for folks to come as they are, as they want and as they need to get access to a full continuum of services in the mental health and housing sectors.  Third is Community Based care where clinicians are providing services in the community to decrease barriers and increase engagement to long term teams.  Lastly is our Housing team, which provide the housing case management continuum from assessment, to housing case management services to successful completion or maintenance in housing stability.  These services are available via referral from any internal and external referral sources.

About the role.

We are looking for a Case Manager on both our Street Outreach team and Housing team.

The Street Outreach position will require being in the community doing street outreach to reach out and engage people experiencing homelessness where they live and hang out. Additionally this position provide milieu management and case management during Drop In.

The Housing Case Manager position This person works directly with previously chronically homeless individuals or literally homeless families and individuals. This person’s goal is to provide the case management, housing case management, and clinical/mental health services required to move households toward housing stability. This is an intensive position with a clinical case management model that is provided primarily in the community or in the clients’ home and in Drop In.


  • Serve as payee for clients who require assistance to manage their finances.
  • Help clients in meeting basic needs for food, clothing, shelter, personal safety and general health care, and assist them with applications for income, medical, housing or other benefits which they may need and to which they are entitled.
  • Ensure clients’ access to needed services and community resources by arranging for transportation.
  • Provide comprehensive psychosocial services designed to improve or maintain clients’ abilities to function effectively.
  • Help clients evaluate strengths and symptoms, and facilitate in clients setting their own goals and plan for appropriate services.
  • Guide and instruct clients in daily living skills such as medication use, diet, exercise, personal hygiene, shopping, cooking, budgeting, housekeeping, use of transportation and other community services.
  • Help clients develop social skills, interests and leisure time activities, including opportunities for age appropriate activities.
  • Help clients find and make use of appropriate employment opportunities, vocational rehabilitation services or supported work environments where appropriate.
  • Offer support, assistance, consultation and education to families, friends, landlords, employers, community agencies and others who come into contact with clients, in order to maximize benefits and minimize problems associated with the presence of these persons in the community.
  • Identify, work with and make full utilization of potential natural support systems such as neighborhood networks, churches and community organizations to encourage treatment program engagement.
  • Reach out to eligible clients, inform them of and educate them about available services and in the community.

About you.

The ideal candidate would be a team player. This person must also have a compassionate outlook and willingness to learn about issues related to homelessness and mental health. The ability to think complexly about safety and safety issues that are related to working with people experiencing homelessness.  Seeks out formal and informal supervision and support.  Have a passion for working with under-served populations and working in programs doing “on the ground” work.


  • Bachelor’s degree in psychology, social work or other related human services degree. Or Bachelor’s Degree in unrelated field with at least one year of behavioral health
  • CAC License is a plus
  • Ability to assess crisis situations and intervene
  • Demonstrated interest in behavioral health field
  • Knowledge of community resources
  • Basic understanding and ability to work with differing behavioral health presentations
  • Effective organizational skills
  • Effective written and verbal communication skills
  • Preferred: Bilingual

Compensation, Benefits & Perks.

Starting Salary for this role (based on experience and company equity):

  • $16.50 – $20.00 hourly

Language Differential Pay (For Bilingual Candidates):

  • 5% of base salary up to $3,000/year


  • Health insurance: Kaiser
  • Dental, vision, and flexible spending accounts(dependent care & health care)
  • Company paid basic life and AD&D insurance
  • Long-term disability coverage*
  • 403(b) retirement plan which provides 100% vesting immediately, and matching contributions up to 4% after one year of employment
  • Paid time-off up to 12 days for full-time first year employees, including 9 Paid Company Holidays, 2 floating holidays, and 12 sick days (hours calculated pro-rata basis)
  • Employee Assistance Program
  • Voluntary term life insurance
  • Short term disability*

*Eligible for benefit if working 30 hours per week or more

Additional Perks:

  • Quality Supervision for clinical hours towards licensure at no cost to the employee
  • Loan Forgiveness
  • Continued learning benefit

Job Category: Adult Services
Job Type: Full Time

Interested? Apply Now

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