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Notice of Non-Discrimination

Aurora Mental Health Center and subsidiaries (AuMHC) comply with applicable federal and state civil rights laws. We will not discriminate against, or deny services to, any individual due to their race, color, national origin, age, disability, sex. 

We do not discriminate, or deny services to, any individual due to their ancestry, creed, gender, gender expression or identity, genetic testing, marital status, military status, political affiliation, pregnancy, religion, or sexual orientation in any of its activities or operations. Activities and operations include, but are not limited to provision of services, recruitment, hiring, or termination of staff, recruitment and selection of volunteers, and selection of vendors. 

We are committed to maintaining an environment that respects the dignity of each individual in our community. We do not tolerate discrimination in any form or context including harassment or exclusion.

Additionally, for clients, AuMHC does not discriminate in the provision of services to an individual based on the individual’s ability to pay, whether payment for those services would be made under Medicare, Medicaid, or CHP.  No one is denied access to services due to inability to pay.  There is a Sliding Fee Scale for individuals based on Federal Poverty Guidelines of family size and income.

AuMHC provides:

  • Free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, other formats).
  • Free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages.

If you need these services, contact your therapist or any other AuMHC provider. If you believe that AuMHC has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance in person or by mail, fax, or email. If you need help filing a grievance contact:

Ryan Rhodes, Civil Rights Coordinator
11059 E. Bethany Drive
Aurora, CO 80014
303-617-2343, 303-617-2300 (TTY)
Fax: 303-617-2438

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019; 800-537-7697 (TDD)

For any other complaint, you may contact the AuMHC Client Representatives:

Ryan Rhodes, Client Representative Erin Ralston, Client Representative
11059 E. Bethany Drive
Aurora, CO 80014
303-617-2343, 303-617-2300 (TTY)
Fax: 303-617-2438

Notice of HIPAA Privacy Practices

To access the HIPAA Notice of Privacy Practices in English, click here.
Para accede el Aviso de Normas de Privacidad en Enspanol, haga clic Aqui.

Compliance Hotline

To report any compliance issues, including fraud, waste, or abuse, please call our Compliance Hotline at 303-627-2060.  You do not need to give your name.

Organized Health Care Arrangement (OHCA)

Aurora Mental Health Center and Metro Community Provider Network have agreed to form and to enter into an organized health care arrangement (Integrated Care OHCA) for the purposes of treatment, payment, and health care operations in order to better address your health care needs.

How We Will Use and Give Your Health Information:

The Integrated Care OHCA members have agreed to participate as an clinically integrated care setting where patients may receive health care services from more than one providers or in a joint arrangement conduct at least one of the following joint activities:
• utilization review
• quality assessment and improvement activities, or
• payment activities.

Limited English Proficiency

Interpreters Available

ENGLISH: ATTENTION: Do you speak [language]? Language assistance services, free of charge, are available to you. 

SPANISH: ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. 

VIETNAMESE: CHÚ Ý:  Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. 

CHINESE: 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電

KOREAN: 주의:  한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.  번으로 전화해 주십시오.

RUSSIAN: ВНИМАНИЕ:  Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода.  Звоните

AMHARIC: እርስዎ፣ ወይም እርስዎ የሚያግዙት ግለሰብ፣ ስለ ጥያቄ ካላችሁ፣ ያለ ምንም ክፍያ በቋንቋዎ እርዳታና መረጃ የማግኘት መብት አላችሁ። ከአስተርጓሚ ጋር ለመነጋገር፣  ይደውሉ።

ARABIC:ملحوظة:  إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.  اتصل برقم 1- (رقم هاتف الصم والبكم:

GERMAN: ACHTUNG:  Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. 

FRENCH: ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement.

NEPALI : यदि तपाईं आफ्ना लादि आफैं आवेिनको काम ििै, वा कसैलाई मद्दत ििै हुनुहुन्छ, बारे प्रश्नहरू छन् भने आफ्नो मातृभाषामा दन:शुल्क सहायता वा जानकारी पाउने अदिकार छ । िोभाषे (इन्टरप्रेटर) सँि कुरा िनुुपरे मा फोन िनुुहोस् ।

TAGALOG : Ang Paunawa na ito ay naglalaman ng mahalagang impormasyon. Ang paunawa na ito ay naglalaman ng mahalagang impormasyon tungkol sa iyong aplikasyon o pagsakop sa pamamagitan ng Tingnan ang mga mahalagang petsa dito sa paunawa. Maaring mangailangan ka na magsagawa ng hakbang sa ilang mga itinakdang panahon upang mapanatili ang iyong pagsakop sa kalusugan o tulong na walang gastos. May karapatan ka na makakuha ng ganitong impormasyon at tulong sa iyong wika ng walang gastos.

JAPANESE : 注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。まで、お電話にてご連絡ください。

CUSHITE: Isin yookan namni biraa isin deeggartan irratti gaaffii yo qabaattan, kaffaltii irraa bilisa haala ta’een afaan keessaniin odeeffannoo argachuu fi deeggarsa argachuuf mirga ni qabdu. Nama isiniif ibsu argachuuf, lakkoofsa bilbilaa  tiin bilbilaa.

FARSI: توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با  تماس بگیرید.

BASSA: Dè ɖɛ nìà kɛ dyéɖé gbo: Ɔ jǔ ké m̀ [Ɓàsɔ́ɔ̀-wùɖù-po-nyɔ̀] jǔ ní, nìí, à wuɖu kà kò ɖò po-poɔ̀ ɓɛ́ìn m̀ gbo kpáa. Ɖá

YORUBA: AKIYESI: Ti o ba nso ede Yoruba ofe ni iranlowo lori ede wa fun yin o. E pe ero ibanisoro yi

IBO: Ige nti: O buru na asu Ibo asusu, enyemaka diri gi site na

American Sign Language:

Aurora Mental Health Center Standard Rates for the Top 15 Billing Codes

Procedure Code STANDARD RATES 7/1/2020 
Psychiatric Diagnostic Evaluation w/ Med Svcs$288.00
Individual Therapy$177.00
Family Psychotherapy w/Patient$222.00
[Group] Therapy$50.00
E&M, Established Patient 99212-Based on Intensity$52.00
E&M, Established Patient, 99213 – Based on Intensity$104.00
E&M, Established Patient, 99214 – Based on Intensity$160.00
Alcohol/Drug Assessment$256.00
Behavioral Health Counseling $66.00
[Group] Alcohol/Drug Counseling$101.00
[Group] Behavioral Health Prevention/Education$46.00
Mental Health Assessment, Non-Physician$225.00
Crisis Service$85.00
Targeted Case Management 
No one is denied access to services due to inability to pay.

Reporting Fraud, Abuse, or Waste

Aurora Mental Health Center and Subsidiaries (AuMHC) are committed to the highest levels of quality and ethical standards and to ensuring that all its business is conducted in compliance with Federal, State and local laws and within applicable regulatory guidelines.

Aurora Mental Health Center and Subsidiaries maintains mechanisms to prevent, detect, investigate and correct incidents of Fraud, Waste and Abuse in accordance with contractual, regulatory and statutory requirements.

Employees and contractors of AuMHC shall be educated on false claims acts and the roles such laws play in preventing and detecting fraud, waste and abuse in governmental health care programs.

Aurora Mental Health Center and Subsidiaries will take appropriate disciplinary action against employees, providers, subcontractors, consultants, and agents found to have violated AuMHC policies or the Code of Conduct and/or committed fraud, waste or abuse.

Read the full policy here:

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